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IT Co-worker

Aş Şabāḩīyah, Muḩāfaz̧at al Aḩmadī - Prozkoumat lokalitu IT a digitální řešení Plný úvazek
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Popis práce

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.

Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!

Join us to bridge your dreams and unique ideas within an organization that believes in People !

Job description
  • A day in your life with us:


  • Ensure all IKEA IT operations in the store functioning well 
  • Support IKEA coworker’s hardware and applications related issues. 
  • Coordinate and communicate with IKEA vendors and service office IT colleagues to work together on project and IKEA applications issues. 
  • Maintain and Monitor the workstations, Laptops, Printers and Data Center Hardware. 
  • Monitor daily backups of IKEA. Troubleshooting and making sure to check if any failure of backups. 
  • Monitoring and recording all the IT Asset and hardware for audit purposes. 
  • Provide input on what digital equipment/products might be in risk of downtime and suggest solutions to ensure the business continuity plan is secured and in place for all critical equipment/products 
  • Perform preventive maintenance and routine monitoring to include creation and follow-up of a service 
  • Schedule for fixed assets, daily and weekly review of all applicable monitoring tools in order to identify and avoid potential business interruptions 
  • Take necessary decisions and actions to solve issues, as well as prioritize issues according to business needs, and know when and how to escalate an issue in the support chain 


  • Upto 5 years’ experience in a similar role. 
  • Bachelor Degree in Computer Engineering  
  • Excellent troubleshooting and issue handling skills. 
  • Controlling data center and troubleshooting experience. 
  • Should have an experienced background of how to handle switches, computers, laptops and corporate servers. 
  • Communication skills should be very clear in both written and spoken

More Information

A few more details for you

This position is full-time and is located in Kuwait.

Please send your  CV in English and tell us why you would be a good fit for this role.


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